To access customer support or to log a support request please complete the support form here...
To download Adris remote support tools, LM tools or to access to other support links please click here...
With over 20 years experience of providing Autodesk support and maintaining IT facilities from Multi-Nationals to sole-traders, covering the length and breadth of the United Kingdom, Adris takes away your technical worries allowing you to concentrate on your business.
A sale is only the start of a working relationship with you and part of the solution that Adris prides itself on is its Technical Support Team. From initial set-up and configuration, through installation and after-sales backup and support, our team of experts are conversant in Autodesk CAD software, networking and Cad workstation technology, so are focused on minimising costly downtime.
Adris operates an electronic call logging system with a knowledge base to enable us to quickly and efficiently resolve issues in the fastest possible time. We operate an escalation policy whereby calls are forwarded to our management team if they are not closed in 24 hours.
Adris has a dedicated technical support hotline which is permanently manned by our Software Application engineers and on-site installation engineers, so if you have an issue on the use of the software or the installation and set up of your software there is always someone on hand to assist you.
To assist in resolving issues as promptly as possible our technical team also employ remote support tools allowing us access to your system online.
Tel: +44 023 8086 9995